Optimizing Revenue Cycle Management Systems: Tools, Techniques and Strategies in 2020

Sharon is a dynamic senior healthcare leader with a proven track record of driving operational and financial results through execution of initiatives aligned with the organization’s strategic and financial goals. Sharon has over 25 years of experience in Revenue Cycle and Healthcare Business Operations with large corporations such as Medaphis, Inc (now Change Healthcare) and Cardinal Health, Inc leading large-scale initiatives.  She also works with smaller healthcare companies and private practices to optimize their revenue cycle and operations by leveraging people, process, technology, and metrics. She is adept at driving cross-functional teams through complex change to drive results. Sharon is the CEO of the Fremer Group, LLC a healthcare consulting organization.

Ken Magness is a focused healthcare professional with more than a decade of experience in helping clients understand the true value of automation in the revenue cycle management process. As the Strategic Initiatives Leader at Quadax, Ken and his team are passionate about connecting with healthcare providers to help them create and leverage the appropriate technology solutions to optimize the revenue cycle process and improve the experience of their patients and staff.

Terri Meier is currently the System Director Patient Revenue Cycle at UC San Diego Health, providing leadership and strategic direction of UCSDH’s Shared Business Office (SBO).  SBO unifies the patient-facing element of the billing office for both hospital billing and professional billing with a single bill and single point of contact for customer service.  Terri has worked exclusively in healthcare for 40 years serving in multiple leadership roles as well as healthcare consulting.

Immediately prior to UCSDH Terri served for four years as the Director, PFS and Director Professional Billing Organization for Stanford Health Care and the prior 12 years as the Director, Revenue Cycle Operations for Oregon Health & Science University.

Terri holds a healthcare financial management certification from the Oregon Graduate Institute as well as CHFP, CRCR, CSMC, CSBI from the Health Care Management Association (HFMA).  Terri is also the President for the 2020-2021 year for the San Diego Imperial Chapter of HFMA.