How Firms Are Leveraging AI in 2020

by: The Knowledge Group

June 18, 2020


As of this writing, artificial intelligence (AI) accounts for more than $50 billion in corporate investments worldwide. Within just three years, its value is projected to reach more than $150 billion.

With its rapid advancement, AI is now penetrating nearly every aspect of almost every industry – from entertainment to construction to manufacturing to healthcare. It also aids in producing more comprehensive news analysis, better meteorological forecasting, more accurate flight data, and improved crew response.

For businesses in general, this means new advances in automation — reporting, filing, creating infographics and marketing comparisons, as well as research and development, diagnostics, and treatments. Typically, AI has a role to play in these three aspects of most businesses:

  • automation of routine processes;
  • making decisions based on data analytics; and
  • enabling communication with and among employees, prospective customers, collaborators, and clientele.

Preventing Hacks and Attacks

To improve cybersecurity and prevent social engineering and hacking attacks, technology in 2020 is implementing Generative Unsupervised AI. This form of unsupervised machine learning can develop a detection system able to learn differences in traffic across networks, to sniff out threats before they become emergencies.

Other advances include user verification technology to keep the internet gated from malicious actors and scripts. Military use of AI will both drive the need for advances in cybersecurity and the solutions that emerge in 2020 and beyond.

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One in four companies already rely on AI, and many more plan to integrate it this 2020. AI has changed the marketing game, as it enables providers of goods and services to connect with visitors and clients in real time, using apps, highly sophisticated chatbots, and online portals.

Is your firm bringing AI into its strategy to compete in this era of digitization and disruption?