Facebook: Latest Company to Listen to Your Conversations

by: The Knowledge Group

August 22, 2019


Facebook is the latest in a parade of companies found assigning contract workers the role of eavesdropping on our conversations. Facebook Messenger users who opted to have their voice messages transcribed were affected, as hundreds of human workers were paid to transcribe the recordings, according to Bloomberg.

Facebook said the human involvement was meant to improve machine learning.

EU data protection authorities are investigating the matter in light of Facebook’s duties under the General Data Protection Regulation (GDPR).

Earlier this month, Apple and Google suspended similar practices. Microsoft has been under scrutiny as well for having humans listen in to improve machine learning. And EU data authorities have met with Amazon after learning of human workers listening in on people through Alexa.

Identity Fraud Prevention: Should Companies Use Machine Learning to Catch and Foil Fraudsters?

On Thursday, August 29, 2019 from noon to 2 pm ET, join the Knowledge Group for our Identity Fraud Prevention CLE webinar. The course will deal with today’s identity fraud threats, and strategies to avert them. Hear our presenters outline the key topics.

Today, the most effective fraud-prevention measures involve machine learning. Training artificial intelligence systems means collecting and using strong and ample data. Where should banks and other companies draw the line between preventing fraud and “listening in”?

Our live webcast will convene an outstanding group of legal experts to address such questions. The panel will examine the positive and negative aspects of machine learning as a fraud detector and preventative measure. This session will offer important guidance in employing cutting-edge techniques—yet mitigating privacy risks.

Who should attend? White-collar criminal law attorneys, in-house counsel, fraud analysts and consultants, IT executives, data security officers, and senior managers will all find vital information here. Registration is now open.